Family GP clinic · Papatoetoe, South Auckland

Your health, your community.
Your family doctor in Papatoetoe

We're an independently owned GP clinic in the heart of South Auckland, serving patients of all ages with primary care, mental wellbeing support and community health education. Accepting new patients.

Quick question?

Clinic hours: Mon–Fri: 8:30am–5pm | Sat: 9am–1pm
Phone hours: Mon–Fri: 9am–5pm | Sat: 9am–1pm

A smiling South Auckland family

I'm new here

Learn how to enrol, check your eligibility, and what to expect at your first visit.

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I'm an existing patient

Book an appointment, use the MyIndici patient portal, or request a repeat prescription.

Log in to MyIndici

I need help now

Urgent care options, after-hours telehealth through CareHQ, and emergency contacts.

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Aroha, our online receptionist

Got a question? Ask Aroha.

Aroha is our online receptionist. She answers common questions straight away, any time of day, so you don't have to wait on the phone.

To book, change or cancel an appointment, ask about test results, or for anything urgent, please call us. Aroha can't give medical advice. In an emergency, call 111.

Aroha can help with:

  • Opening hours, location and parking
  • How to enrol and what to bring
  • Using the MyIndici patient portal
  • How repeat prescriptions work
  • Which days each doctor works
  • After-hours and telehealth options

What we offer

As your local family doctor in Papatoetoe, we provide a full range of primary health services, from everyday GP care to mental wellbeing support, telehealth consultations and community education programmes.

Primary care

Everyday health checks, illness management, referrals and preventive care for all ages

Mental wellbeing

Health Improvement Practitioners, Health Coaches and Te Tumu Waiora, fully funded

Telehealth

Video consultations from home, plus after-hours CareHQ (7am–10pm daily)

Child & family health

Well child checks, immunisations, free GP visits for under-13s, and family care

Chronic condition care

Long-term management for diabetes, hypertension, respiratory conditions and more

Minor procedures

Skin lesion removal, mole checks, ingrown toenail surgery and ACC-covered injury care

See all our services

What our patients say

I would like to appreciate the reception staff at Sessa (apologies if I have the name incorrect). Whenever I call for an appointment, if there is an available slot, she arranges it promptly. If there is a cancellation, she remembers and contacts me the very next day. This shows excellent responsibility, dedication, and outstanding customer service.

I would also like to commend Dr. Elizabeth. She is highly knowledgeable, demonstrates excellent critical thinking, and is able to make early and accurate diagnoses. Thank you, Doctor, for your professionalism and compassionate care. Keep up the excellent work.

Vigin M Varghese

My family and I have been patients of this clinic for many years and have never once had a bad experience here. The staff are wonderful - from the reception staff to the nurses and doctors.

Dr Randall, Dr Karl and Dr Diane are our usual family doctors and they all deliver such a great level of care and professionalism.

Rosa

Great GPs that are always friendly and are willing to help. They have heaps of staff and are able to cater to our needs. They work closely with the next door pharmacy to make sure we get the best service possible.

John Ioane

Doctor Karl is the best doctor around, he will actually look at what's wrong with you and will take steps to make sure you get better instead of like other doctors who just prescribes you medicine without trying to find the source of why your sick. Has really good advice to👌🏾

Heeney Tanielu

Awesome practice. been here for 7 years, always accommodating and the staff are very nice

Jared Ranudo

I wholeheartedly thank Dr. Diane and her wonderful medical team for their outstanding care and professionalism. Dr. Diane has been my doctor for women’s health over the past few years, and she goes above and beyond to ensure my health and wellbeing are well looked after. She’s incredibly knowledgeable, kind, and genuinely cares about her patients. I truly appreciate the time she takes to listen, explain, and provide thoughtful guidance. Highly recommend Dr. Diane and her team! ⭐️⭐️⭐️⭐️⭐️

Vicky Cheng

I just couldn't be more grateful for the care you have provided my daughter and I. Excellent doctors with great diversity of skills. Even when they are busy, they still work hard to be flexible and fair when it's my child. The nurses and reception team are wonderful and attentive. Thank you all for your care and kindness

Sanka Meredith

After several bad experiences, I have finally found a decent place with compassion, kindness and professionalism up to standard at a GP practice. Would highly recommend 🙂

Shama Shaheen

Contact us

Quickest answer: ask Aroha

Aroha is our online receptionist. She answers common questions straight away, any time of day, so you don't have to wait on the phone.

To book, change or cancel an appointment, ask about test results, or for anything urgent, please call us.

PAPATOETOE FAMILY DOCTORS

+64 9 278 2578

Mon–Fri: 8:30am–5pm
Sat: 9am–1pm

2/65 Saint George Street, Papatoetoe,
Auckland 2025, New Zealand

Or send us a message

For general questions, Aroha can usually answer straight away.

Please don't include health details in this form. For anything urgent call 09 278 2578, or 111 in an emergency.