New patients welcome · Papatoetoe GP clinic

Looking for a GP in South Auckland? We'd love to be your family doctor.

We’re accepting new patients at our Papatoetoe clinic. As an enrolled patient, you’ll pay lower fees, have access to our patient portal, and become part of a community focused on real health education — not just appointments.

How enrolment works

Step 1

Check eligibility

Use our fee tool below to confirm your funded status and visit cost
Step 2

Submit enrolment

Complete our online form — takes under 5 minutes
Step 3

We confirm

Expect an email within 7–14 working days confirming your enrolment
Step 4

Book your first visit

Once enrolled, book online or call 09 278 2578

Check your visit cost

Enrolled patients receive NZ government-subsidised fees. Use this tool to get an estimate.

Your visit cost

CSC: Community Services Card

Why patients choose us

Community at heart

We run free health education workshops, partner with Pacific and Māori health organisations, and genuinely invest in the wellbeing of South Auckland whānau.

Experienced, diverse team

Our GPs are Fellows of the Royal NZ College of GPs, with backgrounds across South Auckland, South Africa, India, and the Philippines — and decades of local experience.

More than a GP visit

Alongside your doctor you have access to Health Coaches, Health Improvement Practitioners, a Clinical Pharmacist, and fully funded mental health support.

Common questions

Eligibility for funded primary care depends on your visa and residency status. We’ll help you check eligibility when you enquire — casual rates apply if you’re not eligible for public funding.
The online form takes under 5 minutes. Processing takes 7–14 working days, after which you’ll receive a confirmation email and can book your first appointment.
We don’t take urgent appointments for newly enrolled patients during processing. For urgent care, we recommend Botany Accident & Medical (09 277 1516) or Healthline 0800 611 116.
Yes. Enrolled patients can book video consultations via our online system. After hours, CareHQ is available 7am–10pm daily through your MyIndici patient portal.
Our team includes doctors with connections to Pacific, South Asian, and South African communities. Please contact us to discuss language needs — we want every patient to feel understood.

Ready to join? Call 09 278 2578 or 

Contact us

Papatoetoe Family Doctors

Papatoetoe Family Doctors is a licensed NZ general practice registered with the Medical Council of New Zealand. We do not sell or dispense prescription medications online. All prescriptions are issued by our registered medical practitioners during consultations only, in accordance with the Medicines Act 1981. For medical emergencies, call 111.
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The enrolment process will take 7 – 14 working days.
We do not take urgent appointment for newly enrolled patients at the moment.

You will receive a notification email once your enrolment has been processed successfully.

New Patient Enrolment – Holiday Notice

Due to the New Year holiday period, new patient enrolments are temporarily on hold.

Enrolment processing will resume after we reopen. Once processing restarts, it may take 7–14 working days to complete.

 

Thank you for your understanding and patience.